• Train the Trainer for Prevention of Aggression and Physical Holds
  (PAPH)©
• Communication and Listening Techniques
• Management
• Supervising and Coaching
• Working with other Managers and Supervisors

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Train the Trainer for Prevention of Aggression and Physical Holds (PAPH)©
This class is designed to teach instructors on the appropriate techniques to ensure good patient care of aggressive or self-destructive clients.

Communication and Listening Techniques
This class looks at the dynamics of the current environment, basic listening techniques, and issues and barriers to effective communication.

Management
This class looks at the system design, team dynamics, and program evaluation.

Supervising and Coaching
This class looks at hiring, firing, team management, dealing with sensitive issues, and managing change.

Supervising and Coaching
This class looks at hiring, firing, team management, dealing with sensitive issues, and managing change.

Working with Other Managers and Supervisors
This class looks at problem solving, project management, and effective communication.